Based on the latest technologies from Microsoft research centers
NLU
Advanced and multilingual NLU. Neural machine translation (NMT).
Natural Language Generation
Automatic content generation. Aggregation, Lexical choice, expression generation.
SaaS Solution
No need to deal with hosting or complex, costly infrastructure.
No code
Fast and simple administration portal. Azure AD SSO. Wysiwyg for the chatbot. Dialogue manager.
Hyper Automation
Conversational AI, RPA and Intelligent BPM connected.
Advanced analysis
Advanced analysis, integrated with Power BI (connector certified by Microsoft).
Virtual Agent Studio is a plug-and-play and codeless studio to build chatbots anytime/anywhere
The Virtual Assistants can translate up to 70 différents langages.
They can escalate issues to human assistance and learn synonyms to understand formal an informal language.
They can even integrate questions to the knowledge base from an Excel document.
Deploy your chatbots in different channels: Web, Teams, Skype, and other party solutions. And connect them to Power BI to understand and monitor their activity.
Hyper Automation
- Hundreds of connectors to Microsoft applications (SharePoint, Outlook, Yammer,…), SaaS (Docusign, SAP,…), ITSM (Service Now, EasyVista, GLPI,…) and your On-Premises applications.
- Take advantage of the potential of Power Automate to build advanced scenarios integrated with RPA and Hyper Automation.
Advanced Analytics
- Real time data collection
- Data to Insight dashboard
- Usage, performance, user satisfaction, trending topics, escalation
- Custom dashboard with Power BI (certified connectors)
- Export (real Excel with charts, no CSV)
Native integration with Microsoft Teams
- 1-click deployment from your Virtual Agent Studio to Teams
- Advanced tab and context
- Quick actions
- Group management and enhanced rights
- Push messages
- Chatbot catalogue